Frequently asked questions by recipients about Medicaid surveys

If you're on Medicaid or ARKids First, you might get a survey from AFMC. AFMC sends out these surveys to help Medicaid figure out how you feel about your health care. Not everyone will get a survey, but if you do, you might have questions:

Why did I get this survey?

You were chosen at random from a group of Arkansans who get the same kind of Medicaid services.

Why does this survey matter?

The answers you and others give us are added together. The results tell us whether you’re happy with Medicaid and your health care.

Do I have to answer this survey?

No, you don’t have to answer. But we only send out a small number of surveys, so we need to get back as many as we can. You can help us find out how well Medicaid is serving your needs.

Will this survey affect my benefits?

No, this survey will not affect your Medicaid benefits. The Arkansas Foundation for Medical Care (AFMC) conducts this survey for Medicaid. AFMC is not a part of Medicaid. AFMC removes all names and personal information before sending the results to Medicaid.

View all of the surveys AFMC manages.