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Patient-Centered Medical Home-Quality Assurance (PCMH-QA)

AFMC’s patient-centered medical home-quality assurance (PCMH-QA) team specializes in improving health care outcomes and the quality of care provided to Arkansas Medicaid beneficiaries. Our staff works to ensure that enrolled practices are meeting the metrics and activities of the PCMH program and that the program is making payments only to qualified practices.

PCMH QA services

  • Provides training and education regarding quality assurance activities via webinars, onsite visits, emails or phone calls
  • Performs onsite and remote reviews to ensure practices are meeting required metrics and activities
  • Initiates and monitors the remediation process to enable practices to remediate performance if practices are not meeting the required metrics and activities

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