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Individuals

AFMC wants Arkansans on Medicaid to get good medical care. That’s why we work with Medicaid to figure out how to make service better. We might do surveys and ask you questions about the care you get. We can also take your complaints or suggestions about Medicaid’s Non-Emergency Transportation (NET) services. We talk to doctors, people at Medicaid and others who can help you with your health care.

Need Assistance?

Call our toll-free Medicaid helpline at 888-987-1200, option 3, from 8:00 a.m. to 4:30 p.m., Monday through Friday (except state holidays).

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